Frequently Asked Questions




  • For cancellations made by TELL due to public health advisories, full refunds can be provided.

  • A full refund can be provided if cancellation occurs 30 days or more prior to the program start date.

  • A partial refund can be provided if cancellation occurs less than 30 days prior to the program start date. Within 7 days, no refunds can be made.

  • Workshops may be canceled by TELL if minimum enrollment requirements are not met or in the case of extreme weather, in which case, a full refund will be provided.

  • Weather cancellations or delays will be announced by email prior to the start date of the event with as much notice as possible.

Registration & Payment

  • Payment is made by online registration. If this is not possible, please inquire regarding a bank transfer at

  • An email acknowledgment will be sent to confirm receipt of your online registration and payment.

  • An email will be sent a few days before the start date of the workshop with details about your program.

Earning CEU’s 

(Continuing Education Units) and Rinshoshinrishi points

  • Please make sure to provide the required information for these units and points.

  • Participants must attend 100% of the event to earn the CEs approved for licensed social workers, mental health counselors, psychologists, and marriage and family therapists.

  • CE certificates are given at the end of the event after you have completed the evaluation form. Daylong workshops qualify for 6 CEs; half-day workshops qualify for 3 CEs. 

  • It is the participant’s responsibility to check with their individual state boards to verify CE requirements for their state.

  • We are not able to assure you that we can give Rinshoshinrishi points before the workshop starts because the number of participants have to be over ◯% of total participants; however, it is our plan that we will apply for the Rinshoshinrishi points after the workshop. 

Technical Advice


オンラインワークショップの体験が充実したものとなるように、以下の点にご注意ください。安定した状態でワークショップにご参加いただくために、Google Chrome(グーグル クローム)の使用をお勧めします。インターネット接続が良い状態であることを確認してください。(最低16mbpsあると良いです。)



FAQ よくある質問


When can I expect to receive CEU’s (continuing education credits) for the training? 

The CEU's will be provided following the workshop within approximately a 1-month period. 

Attendees must arrive no later than 15 minutes after the workshop starts. Also, you cannot leave earlier than 15 minutes before the conclusion of the workshop for you to qualify.  





Will the event be in person or online?

This event is 100% virtual. We will provide you with the Zoom login information and instructions for how to join. Please ensure you have an updated browser and strong wifi connection.  






For any additional questions, please contact Thank you for your support of TELL and mental health,



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